HELD BETWEEN THE 24TH & THE 28TH FEBRUARY 2025
Your First name
Your Surname
Your email
ID Card Number
Occupation
Company
Mobile Number
Sessions on Friday 26th October 2024 09:00 – 11:00 Creating Exceptional Services through the Art of Storytelling 11:15 – 13:15 Handling Guest Feedback and Problem Resolution - Group 1 14:15 – 16:15 The rise of the Bleisure traveller and how to serve them in the rooms division - Group 1 16:30 – 18:30 Diversity in the Workplace – Managing Multicultural Teams (Rooms Division)